Refund policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

• Discounted items are final and cannot be returned or exchanged
• Returned items must be returned in original packaging
• Returned items must have no visible signs of wear or use
• Original shipping costs or return shipping costs are not refundable

To initiate a return or exchange, please contact hello@gobstopperz.co.nz and use the subject: Return or Exchange.